Belfius, How does it work?


How does it work?

Belfius is similar to other online banking payment methods.

A customer chooses to pay with Belfius, authenticates their account, and confirms the payment.

Belfius payments can only be processed on our new payment page starting with PayV2

Transaction flow

The transaction flow shows the different ways a transaction can be processed. This differs per payment method.

  • Order status
    The order status indicates the status of the order, such as completed, pending or rejected. The order status is independent of the incoming or outgoing payment of the transaction.

  • Transaction status
    The transaction status indicates the payment status of the transaction, such as completed, pending or rejected. Once the transaction status is completed, the amount of the transaction is added to your MultiSafepay balance.

Order Status Transaction Status Description
Initialized Initialized A payment link has been generated, but no payment has been received yet.
Completed Completed A successful Belfius transaction has been received and the funds will be added to your MultiSafepay Control balance.
Expired Expired An unfinished transaction will automatically expire after a predefined period.
Void Cancelled Transaction has been cancelled.

Refund flow

Order Status Transactoin Status Description
Reserved Reserved A refund has been requested.
Completed Completed Refund has been successfully processed.

The full API reference for Belfius can be found here

Please note that successful Belfius payments that are not finalized by pressing the “return to Shop” button will not be updated on our end, resulting in the transaction status NOT changing from initialized. However, we import our bank statements daily and all incoming payments which have not yet been completed will then be finalized.

Product rules

Some rules may apply to certain payment methods. For Belfius, the following rules apply:

  • Refunding more than the stated amount of the original transaction is possible with Belfius. More information available on our refund more than original amount page

  • Successful Belfius transactions have no expiring date regarding refunding, as long as the receiving bank is able to process the refund

  • Payments done through Belfius are processed in Euros (EUR)

  • The lifetime of a payment link can be adjusted. This might be beneficial for your inventory. The adjustment can be processed through the days or seconds active.
    Full documentation can be found on our lifetime of a payment link FAQ page.