Bancontact, How does it work?

A customer chooses to pay with Bancontact, authenticates their account, and confirms to pay.

Once a payment is completed the payout is guaranteed and can not be reversed by the customer.

Bancontact transaction flow

Order Status Financial Status Description
Initialized Initialized A payment link has been generated, but no payment has been received yet.
Completed Completed A successful Bancontact transaction has been received and the funds will be added to your MultiSafepay Control balance.
Declined Declined Transaction has been rejected
Expired Expired An unfinished transaction will automatically expire after a predefined period.
Void Canceled Transaction has been canceled.

Bancontact transaction, refund status flow

Order Status Financial Status Description
Reserved Reserved A refund has been requested.
Completed Completed Refund has been successfully processed.

Full API reference on the payment method Bancontact.

Product rules

Some rules may apply to certain payment methods. These rules apply to the payment method Bancontact.

  • The lifetime of a payment link can be adjusten. This might be beneficial for your inventory. The adjustment can be processed through the days or seconds active.
    Full documentation on the lifetime of a payment link can be found on our FAQ page, Lifetime of a payment link

  • The payment method Bancontact processes the currency Euros (EUR).