Alipay, How does it work?

Alipay is wallet based payment method. A customer connects there credit card or bank account details to an Alipay account to create a wallet system. They can easily process payments from within their Alipay account.

When the customer selects Alipay as payment method, the customer has the possibility to pay through a QR code using the Alipay app or by filling in their Alipay account details.

If the transaction is approved by Alipay, the transaction status will change to Completed and MultiSafepay will add the funds to the balance of your MultiSafepay Control.

Alipay transaction flow

Order Status Financial Status Description
Initialized Initialized A payment link has been generated, but no payment has been received yet.
Completed Completed A successful Alipay transaction has been received and the funds will be added to your MultiSafepay Control balance.
Declined Declined Transaction has been rejected
Expired Expired An unfinished transaction will automatically expire after a predefined period.
Void Canceled Transaction has been canceled.

Alipay transaction, refund status flow

Order Status Financial Status Description
Reserved Reserved A refund has been requested.
Completed Completed Refund has been successfully processed.

Full API reference on the payment method Alipay.

Product rules

Some rules may apply to certain payment methods. These rules apply to the payment method Alipay.

  • The lifetime of a payment link can be adjusten. This might be beneficial for your inventory. The adjustment can be processed through the days or seconds active.
    Full documentation on the lifetime of a payment link can be found on our FAQ page, Lifetime of a payment link

  • The payment method Alipay processes the currency Euros (EUR).

  • Alipay is a Chinese payment method. The currency conversion is processed in Euros (EUR) only.