Alipay
Alipay is a leading global payment method that lets Chinese customers link their credit card or bank account to a digital wallet. It supports online, QR, and contactless POS payments, as well as international money transfers.
For Chinese customers, Alipay accounts are verified and linked to their Chinese bank account. Since 2021, non-Chinese customers can also pay with Alipay using the Tour Pass.
See how Alipay can benefit your business!
Overview
| Countries | Worldwide | |
| Currencies | EUR, USD (currency conversion in EUR only) | |
| Chargebacks | No | |
| Refunds | Full and partial refunds, discounts, API refunds | |
| Payment features | Second Chance | |
| Transactions expire after | 5 hours |
Payment flow
This diagram shows the flow for a successful transaction. Click to magnify.
Payment statuses
Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)
Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance
For more information, see Payment statuses.
| Payments | Order status | Transaction status |
|---|---|---|
| The customer has been redirected to Alipay. | Initialized | Initialized |
| MultiSafepay has collected payment. | Completed | Completed |
| The customer didn’t complete payment within 5 hours, or it was cancelled. | Expired | Expired |
| Refunds | ||
| Refund initiated. | Reserved | Reserved |
| Refund complete. | Completed | Completed |
Activation and integration
| Activation | Apply to MultiSafepay |
| Checkout options | Payment pages (current version only) |
| Testing | Test payment details |
| API | Create order > Wallet order Examples > Alipay direct/redirect |
| Ready-made integrations | Supported in all ready-made integrations (direct), except PrestaShop 1.6, OsCommerce, and Zen Cart. |
Feedback
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or
send an email to [email protected]
Other languages
For an explanation in another language, contact your account manager.