AfterPay is an online payment method that allows the consumer to pay a transaction after receiving the purchase. The consumer only pays for the articles retained. When the process for returns are taking too long to verify, the collection period can be paused for 2 or 4 weeks by placing it on hold. This can only be done via [email protected] or +31 207230230.
If the consumers transaction is not accepted by AfterPay, the consumer must contact AfterPay himself due to privacy compliance rules.
When an AfterPay transaction is uncleared, AfterPay will authorize or decline the transaction.
When a transaction has been accepted, the risk of the merchant is secured as AfterPay has taken it fully and they will contact the consumer to pay the order. The consumer must fulfil the payment to AfterPay within 14 days after the invoice date, unless a different term has been agreed with in writing.
When receiving a transaction with AfterPay as payment method, it is important to take the following steps.
If you agree with the received transaction (by actually sending the goods), you can change the order status from completed to shipped. More importantly, this allows AfterPay to start billing the consumer. AfterPay will guarantee the payout of the transaction.
If you do not change the order status to shipped, the order will eventually expire.
The shipped status is therefore important for invoicing the consumer and the payout of the transaction on your MultiSafepay balance.
You can adjust the order status in the original transaction in your MultiSafepay Control via change order status or in some cases in your e-commerce platform.
Payout AfterPay transaction
The payout of an AfterPay transaction will be added onto your MultiSafepay Control once received from AfterPay. When the payout of a transaction with the payment method AfterPay takes place, it is determined by AfterPay.
When no action is being taken within 90 days of receiving a transaction with the payment method AfterPay, the transaction will expire.
When an AfterPay transaction has the order status shipped, there will be no time limit on refunding the transaction.