Payment links

Payment links create a unique transaction in your MultiSafepay account to match to a payment.

Lifetimes

The lifetime of a payment link is how long it remains valid for the customer to complete payment. The default is 30 days.

To set or adjust lifetimes, see API reference - Adjust payment link lifetimes.

Attempts

The customer can click a payment link to attempt payment up to 20 times, after which …

You might need to manually generate a payment link if:

• A customer wants to adjust an existing order and instead of starting over with a new order, you generate an adjusted (new) payment link.
• You have created an order manually for a customer.
• MultiSafepay receives a payment from a customer for an amount that doesn’t match any order. If you accept the payment, you need to manually generate a …

To cancel a payment link:

• Via our API, see API reference – Cancel an order.
• From your account, follow these steps:

1. Sign in to your MultiSafepay account.
2. Go to Tools > Payment link generator.
3. Next to the relevant payment link, click the red circle button. The status changes to Cancelled.

You can only disable a payment link in your MultiSafepay account under Website settings.

You will need a separate site ID where only the desired payment methods are available.

For more information, email the Integration Team at [email protected]