You can manually generate a link to a payment page to send to a customer to complete payment. Use cases include:
All payment methods are supported.
The payment page displays all payment methods activated for the relevant website. If you want to display specific payment methods, you need to create a new website profile with only the relevant methods activated.
The lifetime of a payment link is how long it remains active for the customer to access the payment page and complete payment. The default is 30 days.
You can adjust the lifetime for some payment methods:
Adjustable | Non-adjustable |
---|---|
Banking methods, except SEPA Direct Debit | SEPA Direct Debit |
Gift cards | Edenred, Paysafecard |
Wallets | PayPal – Links are valid for 14 days. The lifetime is set by PayPal. |
Credit cards |
To set or adjust the lifetime, see API reference – Create order: days_active
parameter.
Note: This is different to transaction expiration times per payment method.
The customer can open the link to the payment page up to 20 times, after which the link is disabled.
Each attempt creates a new transaction. If the customer completes payment in one of these transactions, the status of the other transactions remains Initialized until they expire.
You can generate payment links via:
To generate a payment link for a new transaction, follow these steps:
To generate a payment link for an existing transaction, follow these steps:
Note: The order ID must be unique.
To generate a payment link from your MultiSafepay app, follow these steps:
Download the MultiSafepay app for:
See API reference – Create order > Payment page/link.
You can generate payment links in the backend of the following ready-made integrations:
For an overview of all payment links:
Status | Description |
---|---|
Active | The customer hasn’t paid yet. |
Completed | The customer has paid. |
Cancelled | You cancelled the link. |
Expired | The link lifetime has expired. |
If you need to generate multiple payment links, you can speed up the process by copying existing links.
To generate a copy of an existing payment link:
You can cancel a payment link in your dashboard, or see API reference – Update or cancel an order.
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