Managing payment links

All payment methods are supported.

The payment page displays all payment methods activated for the relevant website. If you want to display specific payment methods, you need to create a new website profile with only the relevant methods activated.

The lifetime of a payment link is how long it remains active for the customer to access the payment page and complete payment. The default is 30 days.

You can adjust the lifetime for some payment methods:

To set or adjust the lifetime, see API reference – Create order: days_active parameter.

Note: This is different to transaction expiration times per payment method.

The customer can open the link to the payment page up to 20 times, after which the link is disabled.

Each attempt creates a new transaction. If the customer completes payment in one of these transactions, the status of the other transactions remains Initialized until they expire.

To generate a payment link for a new transaction, follow these steps:

1. Sign in to your MultiSafepay dashboard.
2. Go to Tools > Payment link generator.
3. Click New payment link.
4. From the Site list, select the relevant website.
5. Under Amount, select the currency from the list, and then enter the whole value and cents.
6. In the Order ID field, enter the order ID from your webshop.
   Note: The order ID for every payment link must be unique.
7. In the Description field, enter a description of the order.
8. In the Link expiration (days) field, enter the number of days for the link to remain active. Default: 30 days.
9. To send Second Chance emails, select the Second chance email check box.
10. Optionally, enter the customer’s:
    • First name and Last name
    • Email address
    • Country
    • Language
11. To include additional information, in the top-right corner, click Advanced mode to display more fields.
12. Click Generate payment link.
13. In the green bar that appears, copy the link from the green bar and pass it to the customer.

To generate a payment link for an existing transaction, follow these steps:

1. Sign in to your MultiSafepay dashboard.
2. Go to Transactions > Transaction overview, and click on the relevant transaction.
3. In the Transaction details page, under Order summary, click Payment link > Duplicate this order.

Note: The order ID must be unique.

To generate a payment link from your MultiSafepay app, follow these steps:

1. Go to Tools > Payment link generator.
2. Fill in the required fields.
3. Click Generate payment link.
4. Save the QR code generated to your device, and then send it to the customer.
   When the customer scans the QR code, they are directed to a pre-filled payment page to complete payment.

Download the MultiSafepay app for:

• Android devices from Google Play
• Apple iOS devices from the App Store

See API reference – Create order > Payment page/link.

You can generate payment links in the backend of the following ready-made integrations:

• Magento 1
• Magento 2
• OpenCart
• Shopware 5
• WooCommerce

To generate a copy of an existing payment link:

1. Sign in to your MultiSafepay dashboard.
2. Go to Tools > Payment link generator.
3. Next to the relevant payment link, click the blue copy icon.
   A new link generator window opens with the same details prefilled.
4. Click Generate payment link.

1. Sign in to your MultiSafepay dashboard.
2. Go to Tools > Payment link generator.
3. Next to the relevant payment link, click the red cross icon.
   The status changes to Cancelled.