Test your integration

Testing process

Before you start processing real transactions with MultiSafepay, we recommend testing each payment method in your MultiSafepay test account.

If you encounter any issues during testing, see Understanding and resolving errors.

For support, email the Integration Team at [email protected]

1. Initiate a transaction

There are two ways to initiate a transaction:

  • Create a test payment through …
Test payment details

This page is for testing payment methods and scenarios in your MultiSafepay test account. It provides information about test credentials, sample statuses, possible errors, and valid payment pages.

Banking methods


Test credentials: API key

Test a Bancontact order

  1. To test a Bancontact order, make a redirect API request.
  2. Open the payment link.
  3. In the Card number field, …

Testing refunds

You can process full refunds in your MultiSafepay test dashboard. However, partial refunds are not enabled by default.

To enable partial refunds, email the Integration Team at [email protected]

If you refund a payment in your MultiSafepay test dashboard, the transaction status remains Reserved until the refund is manually approved, since there is no settlement with a bank.


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send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.