This manual helps merchants to process MultiSafepay payments as quickly as possible from a WooCommerce webshop. For some steps in this manual, assistance from your technical partner may be required.
We recommend you to install the plugin first on a test environment, and make sure you have made a backup.
We advise you to install the plugin through the recommended ways of the specific webshop system.
If you need any technical help, please contact us.
To use the plugin you need a MultiSafepay account. You can create a test account on https://testmerchant.multisafepay.com/signup
If you would like to set up a live account, please contact the MultiSafepay sales department:
There are two ways in which the plugin for WooCommerce can be downloaded. If your working on a new webshop and would like to retrieve our plugins, you can find them at the Wordpress plugin page
If you already have a webshop with our plugin, please turn on the automatic check for module updates. Go to Administration -> Preferences -> General -> Automatic check for module updates. By doing this, the system will give you a suggestion to upgrade.
You can also download the plugin directly on this page:
You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]
Generally, there are three ways to update a plugin. This can be done through the backend and through the marketplace from a CMS or through SFTP. However, we will be describing the necessary steps via the backend of WooCommerce.
Before you update the plugin, we strongly recommend you the following:
Go to our Manual page, download the plugin and follow the instructions from step 2.