MultiSafepay plugin for WooCommerce

Easily integrate MultiSafepay payment solutions into your WooCommerce webshop with our free plugin.



This manual helps merchants to process MultiSafepay payments as quickly as possible from a WooCommerce webshop. For some steps in this manual, assistance from your technical partner may be required.

We recommend you to install the plugin first on a test environment, and make sure you have made a backup.

We advise you to install the plugin through the recommended ways of the specific webshop system.

If you need any technical help, please contact us.

To use the plugin you need a MultiSafepay account. You can create a test account on
If you would like to set up a live account, please contact the MultiSafepay sales department:

1. Requirements

  • Wordpress 5.0
  • PHP 7.2

2. Installation

There are two ways in which the plugin for WooCommerce can be downloaded. If your working on a new webshop and would like to retrieve our plugins, you can find them at the Wordpress plugin page

If you already have a webshop with our plugin, please turn on the automatic check for module updates. Go to Administration -> Preferences -> General -> Automatic check for module updates. By doing this, the system will give you a suggestion to upgrade.

You can also download the plugin directly on this page:

  1. Download the plugin by clicking the Download button in this page
  2. Navigate to the backend of your webshop and go to Plugins -> Add New. Click on Browse file
  3. Upload the file.

3. Configuration

  1. Login in your WooCommerce Admin and navigate to WooCommerce -> Settings -> Payments
  2. Scroll down to the section MultiSafepay settings and configure the plugin. Information about the API key can be found on our API key page
  3. Navigate to WooCommerce -> Settings -> Checkout -> Payments. Enable the payment methods you would like to offer.

4. Congratulations

You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]

Release Notes

See our changelog in GitHub for the WooCommerce plugin



Available payment methods in WooCommerce

Credit cards


Billing suite


Prepaid cards

  • Paysafecard
  • Beauty and Welness gift card
  • Boekenbon
  • Fashion Cheque
  • Fashion gift card
  • Fietsenbon
  • Good4fun Giftcard
  • Goodcard
  • Gezondheidsbon
  • Nationale tuinbon
  • Parfumcadeaukaart
  • Podium
  • Sport en Fit
  • VVV gift card
  • Webshop gift card
  • Wellness gift card
  • Wijncadeau
  • Winkelcheque
  • Yourgift
Can I refund orders?

Yes, you can fully or partially refund transactions directly from your WooCommerce backend. You can also refund from your MultiSafepay Control

Please note: it is not possible to refund the Billing Suite payment method transactions.

How can I update the plugin for WooCommerce?

Generally, there are three ways to update a plugin. This can be done through the backend and through the marketplace from a CMS or through SFTP. However, we will be describing the necessary steps via the backend of WooCommerce.

Before you update the plugin, we strongly recommend you the following:

  • Make sure you have a backup of your production environment
  • Test the plugin in a staging environment.

Go to our Manual page, download the plugin and follow the instructions from step 2.


You're missing something out and would like us to fix it? Suggest an improvement to this page!


Other languages

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