MultiSafepay VirtueMart installation & configuration manual


This manual helps merchants to process MultiSafepay payments as quickly as possible from a VirtueMart webshop. For some steps in this manual, assistance from your technical partner may be required.

We recommend you to install the plugin first on a test environment, and make sure you have made a backup.

We advise you to install the plugin through the recommended ways of the specific webshop system.

If you need any technical help, please contact us.

To use the plugin you need a MultiSafepay account. You can create a test account on
If you would like to set up a live account, please contact the MultiSafepay sales department:

1. Requirements

  • Joomla 2.5 & 3.x + Virtuemart 2.x & 3.x
  • Tested on PHP 7.0

2. Installation

  1. Login in your backend and navigate to ‘Extensions’ -> ‘Extension Manager’
  2. Install the file, by Drag and drop or Browse for file. Click on Upload & Install.

3. Configuration

  1. Login in your backend and navigate to Extensions -> Plugins. Enter MultiSafepay in the search box and set the plugin status to Enabled
  2. Navigate to Components -> VirtueMart. Click on Shop -> Payment Methods. Select the New button to install and configure each payment method separately
  3. Choose VirtueMart - Payment, MultiSafepay as payment method and save the payment method name to install
  4. Click on the tab Configuration. Save the Merchant (account) ID, Site ID & Secure Code.

    Information on where to find your Account ID, Site ID, Site code or API key can be found on our API key page.

  5. Also necessary is to save the Gateway ID (code).

4. Congratulations

You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]