MultiSafepay Shopware 5 installation & configuration manual


This manual helps merchants to process MultiSafepay payments as quickly as possible from a Shopware 5 webshop. For some steps in this manual, assistance from your technical partner may be required.

We recommend you to install the plugin first on a test environment, and make sure you have made a backup.

We advise you to install the plugin through the recommended ways of the specific webshop system.

If you need any technical help, please contact us.

To use the plugin you need a MultiSafepay account. You can create a test account on
If you would like to set up a live account, please contact the MultiSafepay sales department:

1. Requirements

  • Shopware 5.6.x or 5.5.7 and above.
  • Tested on PHP 7.0

2. Installation & Configuration

  1. Login in your backend and navigate to Configuration and select Plugin Manager
  2. Search the MultiSafepay plugin and select Download now
  3. Navigate to Configuration and select Payment methods
  4. Navigate to Management and select Installed
  5. Search for the installed MultiSafepay plugin and click on the pencil
  6. Scroll down and look for the field named API key
  7. Enter your API key.

    Information on where to find your Account ID, Site ID, Site code or API key can be found on our API key page.

    The other fields can be filled according to your own wishes.

3. Congratulations

You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]