MultiSafepay plugin for Shopware 5

Easily integrate MultiSafepay payment solutions into your Shopware 5 webshop with the free plugin.



This manual helps merchants to process MultiSafepay payments as quickly as possible from a Shopware 5 webshop. For some steps in this manual, assistance from your technical partner may be required.

We recommend you to install the plugin first on a test environment, and make sure you have made a backup.

We advise you to install the plugin through the recommended ways of the specific shop system.

If you need any technical help, please contact us.

To use the plugin you need a MultiSafepay account. You can create a test account on
If you would like to set up a live account, please contact the MultiSafepay sales department:

1. Requirements

  • Shopware 5.2.13-5.2.27, 5.30-5.3.7, 5.4.0-5.4.6.
  • Tested on PHP 7.0

2. Installation & Configuration

  1. Login in your backend and navigate to Configuration and select Plugin Manager
  2. Search the MultiSafepay plugin and select Download now
  3. Navigate to Configuration and select Payment methods
  4. Navigate to Management and select Installed
  5. Search for the installed MultiSafepay plugin and click on the pencil
  6. Scroll down and look for the field named API key
  7. Enter your API key.

    Information on where to find your Merchant ID, Site ID, Site code or API key can be found on our API key page.

    The other fields can be filled according to your own wishes.

3. Congratulations

You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]


Click on the button below to see the release notes of our Shopware plugin



Available payment methods in Shopware 5
  • AfterPay
  • Alipay
  • American Express
  • Bancontact
  • Bank transfer
  • Belfius
  • Betaalplan
  • Direct Debit
  • Dotpay
  • E-Invoicing
  • EPS
  • FerBuy
  • Giropay
  • iDEAL
  • iDEAL QR
  • ING Home’Pay
  • KBC
  • Klarna
  • Maestro
  • Mastercard
  • Pay After Delivery
  • PayPal
  • Paysafecard
  • SOFORT Banking
  • TrustPay
  • Trustly
  • Visa (including CartaSi, Cartes Bancaires & Dankort).

Prepaid cards

Can I refund orders?

Yes, you can directly from your backend.
You can also refund from your MultiSafepay Control.

How can I update the plugin for Shopware 5?

Generally, there are three ways to update a plugin. This can be done through the backend and through the marketplace from a CMS or through SFTP. However, we will be describing the necessary steps via the backend of Shopware 5.

Before you update the plugin, we strongly recommend you the following:

  • Make sure you have a backup of your production environment
  • Test the plugin in a staging environment.

Go to our Manual page, download the plugin and follow the instructions from step 2.