This manual helps merchants to process MultiSafepay payments as quickly as possible from a Shopware 5 webshop. For some steps in this manual, assistance from your technical partner may be required.
We recommend you to install the plugin first on a test environment, and make sure you have made a backup.
We advise you to install the plugin through the recommended ways of the specific shop system.
If you need any technical help, please contact us.
To use the plugin you need a MultiSafepay account. You can create a test account on https://testmerchant.multisafepay.com/signup
If you would like to set up a live account, please contact the MultiSafepay sales department:
Information on where to find your Account ID, Site ID, Site code or API key can be found on our API key page.The other fields can be filled according to your own wishes.
You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]
At MultiSafepay, we like to stay up to date with the latest innovative technologies in the ecommerce market and only recently the latest version of Shopware has been released.
Shopware 6 is the latest addition to the ecommerce platform company and offers merchants with an all-new user friendly interface, allowing them to experience new possibilities that foster business needs. The new version still holds its simplicity, as well as new features that do not hinder the functionality. This includes:
Migrating from Shopware 5 to Shopware 6 is not a simple task, although we do recommend to make the switch as soon as possible to avoid any un-wanted issues. Further support will only be offered for the next five years. Shopware 5 will still be supported in the following sequence:
We suggest reading through the Shopware migration manual which will assist in a successful migration.
Please note that MultiSafepay will continue to offer support to our merchants for Shopware 5 as long as it remains in the market. Feel free to contact our Integration team if you have any questions at [email protected]
Generally, there are three ways to update a plugin. This can be done through the backend and through the marketplace from a CMS or through SFTP. However, we will be describing the necessary steps via the backend of Shopware 5.
Before you update the plugin, we strongly recommend you the following:
Go to our Manual page, download the plugin and follow the instructions from step 2.