MultiSafepay plugin for PrestaShop 1.7
Manual
Introduction
This manual helps merchants to process MultiSafepay payments as quickly as possible from a PrestaShop 1.7 webshop. For some steps in this manual, assistance from your technical partner may be required.
We recommend you to install the plugin first on a test environment, and make sure you have made a backup.
We advise you to install the plugin through the recommended ways of the specific shop system.
If you need any technical help, please contact us.
- Telephone +31 (0)20 - 8500500
- E-mail [email protected]
- Create a technical Github issue
To use the plugin you need a MultiSafepay account. You can create a test account on https://testmerchant.multisafepay.com/signup
If you would like to set up a live account, please contact the MultiSafepay sales department:
- Telephone +31 (0)20 - 8500501
- E-mail [email protected]
1. Requirements
- PrestaShop 1.7
- Tested on PHP 7.0
2. Installation
- Login into your backend and navigate to ‘Modules-> Modules & Services’. Click on Upload a module
- Select the Plugin_PrestaShop.zip file, click on Configure.
3. Configuration
- Navigate to the backend of your webshop and navigate to Modules & Services -> Search for MultiSafepay-> Configure
- Set your API key and save.
Information on where to find your Account ID, Site ID, Site code or API key can be found on our API key page.
- Click on the Payments tab and enable the payment methods you would like to offer.
4. Congratulations
You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]
FAQ
Adding my carrier within the payment method of MultiSafepay
When no external shipping method is used within the PrestaShop 1.7 plugin the My carrier should be enabled.
Follow the instructions within the PrestaShop 1.7 to enable the standard shipping method, my carrier.
Payment method -> Preferences -> Enable MultiSafepay in the my carrier within the Carrier Restrictions.
The carrier should always be activated within the payment preference of MultiSafepay. When disabled, no payment methods will be shown in the frontend of the webshop.
Available payment methods in PrestaShop
Credit cards
- American Express
- Credit cards (combine Maestro, Mastercard & Visa in checkout)
- Mastercard
- Visa (including CartaSi, Cartes Bancaires & Dankort)
Banks
- Bancontact
- Bank transfer
- Belfius
- Direct Bank Transfer
- SEPA Direct Debit
- Dotpay
- EPS
- Giropay
- iDEAL
- iDEAL QR
- ING Home’Pay
- KBC
- Maestro
- SOFORT Banking
- Trustly
- TrustPay
Billing suite
Wallet
Prepaid cards
- Beauty and Welness gift card
- Boekenbon
- De grote speelgoedwinkel
- Fashion Cheque
- Fashion gift card
- Fietsenbon
- Gezondheidsbon
- Givacard
- Goodcard
- Nationale tuinbon
- Parfumcadeaukaart
- Paysafecard
- Podium
- Sport en Fit
- VVV gift card
- Webshop gift card
- Wellness gift card
- Wijncadeau
- Yourgift
Can I refund orders?
Yes, you can directly from your Prestashop 1.7 backend. You can also refund from your MultiSafepay Control
Do you support thirty bees?
Please contact our Integration Team at [email protected] when you use the Prestashop fork thirty bees
How can I update the plugin for PrestaShop 1.7?
Generally, there are three ways to update a plugin. This can be done through the backend and through the marketplace from a CMS or through SFTP. However, we will be describing the necessary steps via the backend of PrestaShop.
Before you update the plugin, we strongly recommend you the following:
- Make sure you have a backup of your production environment
- Test the plugin in a staging environment.
Go to our Manual page, download the plugin and follow the instructions from step 2.
How do I use tokenization in the PrestaShop 1.7 plugin?
- Read the page How do I get tokenization?
- Enable Tokenization via Modules and Services -> Modules and Services -> MultiSafepay. Then click on Configure -> Set Tokenization to YES -> Click on Save.
Payment fee / Surcharges
To add a payment fee is not automatically supported within the plugin of Prestashop.
However, an external package of BVK is available. This allows you to still add a payment fee within the desired payment method.
Do mind that because an external module has to be installed, our technical support is limited.
See how applying payment fees or surcharges for your customers may affect your webshop on our PSD2 documentation page
Of course we do our best to support and assist you. However, when we investigate or reproduce on the core of a plugin, we cannot guarantee perfect compatibility when installing an external package.