FAQ


Can I refund orders?

Yes, you can directly from your backend. You can also refund from your MultiSafepay Control

How can I update the plugin for Drupal 7?

Generally, there are three ways to update a plugin. This can be done through the backend and through the marketplace from a CMS or through SFTP. We will be describing the necessary steps to update a plugin via SFTP.

Before you update the plugin, we strongly recommend you the following:

  • Make sure you have a backup of your production environment
  • Test the plugin in a staging environment.

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