MultiSafepay App for Shopify

Easily integrate MultiSafepay payment solutions into your Shopify webshop with the free app.



This manual helps merchants to process MultiSafepay payments as quickly as possible from a Shopify webshop. If you need any technical help, please contact us.

To use the plugin you need a MultiSafepay account. You can create a test account on
If you would like to set up a live account, please contact the MultiSafepay sales department:

1. Installation & Configuration

Click below on the payment methods that you would like to use. Login on the following page and click on Install Payment provider.

  1. Login in your backend and navigate to Settings>Payment providers>Alternative payments.

  2. Select the MultiSafepay payment methods.
    You need to add the API key and Secure code for all payment methods separate.

    Information on where to find your Merchant ID, Site ID, Site code or API key can be found on our API key page.

2. Congratulations

You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]


Can I refund orders?

Yes, you can directly from your backend.
You can also refund from your MultiSafepay Control.

How can I update the plugin for Shopify?

Generally, there are three ways to update a plugin. This can be done through the backend and through the marketplace from a CMS or through SFTP. However, we will be describing the necessary steps via the backend of Shopify.

Before you update the plugin, we strongly recommend you the following:

  • Make sure you have a backup of your production environment
  • Test the plugin in a staging environment.

Go to our Manual page, download the plugin and follow the instructions from step 1.