MultiSafepay app for Ecwid


Easily integrate MultiSafepay payment solutions into your Ecwid store. This app is managed by Ecwid, for support please contact Ecwid

Manual

Introduction

This manual helps merchants to process MultiSafepay payments as quickly as possible from a Ecwid webshop. If you need any technical help, please contact us.

To use the plugin you need a MultiSafepay account. You can create a test account on https://testmerchant.multisafepay.com/signup
If you would like to set up a live account, please contact the MultiSafepay sales department:

1. Installation & Configuration

  1. Login into your backend and install the MultiSafepay app in the App Store
  2. Go to Ecwid Control panel -> Settings -> Payment page
  3. Change the Payment Processor value of a payment method to MultiSafepay and save the changes
  4. Click on the MultiSafepay`s Account details link. Enter your Account ID, Site ID and Site Security Code.
    Your API key is displayed in your MultiSafepay Control.

    Information on where to find your Account ID, Site ID, Site code or API key can be found on our API key page.

  5. Save the changes and enable your desired payment methods.

More information about the documentation can be found on the Ecwid explanation page

2. Congratulations

You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]

FAQ

Available payment methods in Ecwid
  • Bancontact
  • Bank transfer
  • Credit cards (combine American Express, Maestro, Mastercard & Visa in checkout)
  • SEPA Direct Debit
  • Giropay
  • iDEAL
  • SOFORT Banking.
Can I refund orders?

Unfortunately it is currently not possible to process a refund from within you Wix webshop.

You can however, process a refund from within your MultiSafepay Control