MultiSafepay plugin for VirtueMart

Easily integrate MultiSafepay payment solutions into your VirtueMart webshop with the free plugin.



This manual helps merchants to process MultiSafepay payments as quickly as possible from a VirtueMart webshop. For some steps in this manual, assistance from your technical partner may be required.

We recommend you to install the plugin first on a test environment, and make sure you have made a backup.

We advise you to install the plugin through the recommended ways of the specific webshop system.

If you need any technical help, please contact us.

To use the plugin you need a MultiSafepay account. You can create a test account on
If you would like to set up a live account, please contact the MultiSafepay sales department:

1. Requirements

  • Joomla 2.5 & 3.x + Virtuemart 2.x & 3.x
  • Tested on PHP 7.0

2. Installation

  1. Log in to your backend and navigate to ‘Extensions’ > ‘Extension Manager’
  2. Install the file, by Drag and drop or Browse for file. Click on Upload & Install.

3. Configuration

  1. Log in to your backend and navigate to Extensions > Plugins. Enter MultiSafepay in the search box and set the plugin status to Enabled
  2. Navigate to Components > VirtueMart. Click on Shop > Payment Methods. Select the New button to install and configure each payment method separately
  3. Choose VirtueMart - Payment, MultiSafepay as payment method and save the payment method name to install
  4. Click on the tab Configuration. Save the Merchant (account) ID, Site ID & Secure Code.

    Information on where to find your Account ID, Site ID, Site code or API key can be found on our API key page.

  5. Also necessary is to save the Gateway ID (code).

4. Congratulations

You have installed and configured the plugin successfully. If you have any questions regarding the plugin, feel free to contact our Integration Team at [email protected]

Release Notes

See our changelog in GitHub for the plugin



Can I refund orders?

Yes, you can directly from your backend.
You can also refund from your MultiSafepay Control

How can I update the plugin for VirtueMart?

Generally, there are three ways to update a plugin. This can be done through the backend and through the marketplace from a CMS or through SFTP. However, we will be describing the necessary steps via the backend of VirtueMart.

Before you update the plugin, we strongly recommend you the following:

  • Make sure you have a backup of your production environment
  • Test the plugin in a staging environment.

Go to our Manual page, download the plugin and follow the instructions from step 2.


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Other languages

Liever uitleg in het Nederlands? Neem contact op met uw accountmanager.

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