Split payments


Split payments lets:

  • Merchants or partners divide a transaction amount between several MultiSafepay accounts, e.g. to charge affiliates a fee for using your platform
  • Customers pay for products and services from multiple webshops in a single transaction

You can split payments by a percentage, a fixed amount, or a combination of the two.

See API reference – Split payments orders.

Prerequisites

You will need:

  • Two active MultiSafepay accounts
  • Access to the code that creates JSON requests

Refunding split payments

You can only refund split payments (in full or in part) from the account that originally received the funds and then split them to other accounts.

To refund a split payment, follow these steps:

  1. Sign in to your MultiSafepay account.
  2. Go to Transactions > Transaction overview.
  3. Search for the transaction and open the Transaction details page.
  4. Click Refund.
  5. Enter the amount you want to refund to the customer.
  6. Click Confirm refund.

The transaction status changes to Initialized, and you can cancel the refund.

When the transaction status changes to Completed, the refund has been processed correctly. The customer receives the refund in the bank account the transaction was originally paid from the next business day.

To refund more than the original amount, see Refunds.

Note: Split payments are not supported in our ecommerce integrations.

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Other languages

For an explanation in another language, contact your account manager.