Mail Order/Telephone Order (MOTO) is a MultiSafepay solution that lets you process card-not-present payments over the phone or by email.
The customer provides their card details to you over the phone or by email.
Since MOTO skips 3D Secure authentication, you bear the increased risk of fraud. To help ensure the customer is the cardholder, ask them to provide as much identifying information as possible, e.g.:
You handle the transaction via your MultiSafepay dashboard or our API.
Email a request to activate MOTO to [email protected]
The Risk Team assesses your request and, if approved, activates MOTO for your MultiSafepay account.
Once activated, to process MOTO payments, follow these steps:
See API reference – Create order > Card order.
In the gateway_info
object, include the moto
parameter.
Feedback
Propose a change on GitHub
or
send an email to [email protected]
Other languages
For an explanation in another language, contact your account manager.