Manual Capture


Manual Capture is a MultiSafepay solution that lets you capture credit card payments either partially or in full. It supports Maestro, Mastercard, and Visa.

Full capture

Full capture is when a customer places an order but you are unable to ship it right away. An authorization is created for the full amount of the transaction. The funds are settled when you ship the order.

Partial capture

Partial capture is when a customer places an order for multiple items but you can’t ship them all at once, only in separate shipments. An authorization is created for the full amount of the transaction, and the amount for each shipment is settled when you send it.

For how Manual Capture can benefit your business, see Capture your payments.

Statuses

About order and transaction statuses

  • Order status: the progress of the customer’s order with you, independent of the payment
  • Transaction status: the progression towards settling the funds in your MultiSafepay balance

For more information, see About MultiSafepay statuses.

Action Description Order status Transaction status
Authorize transaction The transaction is authorized and the funds reserved. Completed Initialized
Partial capture A partial amount is captured relating to a previous order ID. Completed Completed
Full capture The full amount is captured relating to a previous order ID. Completed Completed
Partial cancel reservation The reserved or remaining amount that was partially captured has been cancelled. Void Void
Full cancel reservation The fully captured reserved amount has been cancelled. Void Void
Partial authorization expiry The remaining authorized amount expired without being captured. Void Void
Full authorization expiry The full authorized amount expired without being captured. Void Void
Expiration periods

Expiration period for supported payment methods:

  • VISA: 7 days
  • Mastercard / Maestro: 30 days

After expiration, the issuer can cancel the authorization and the funds are returned to the customer’s account.

Activation

To activate Manual Capture in your MultiSafepay account, email your account manager at [email protected]

Integration

To integrate Manual Capture using our API, see API reference – Manual Capture authorization.

Manual Capture is not supported in our ecommerce integrations by default, but you can customize it via our API.

For any questions, email the Integration Team at [email protected]

Feedback

Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.