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Manual Capture

Manual Capture is a MultiSafepay solution that reduces your risk by letting you capture credit card payments either partially or in full when you ship the order.

Full capture

Full capture is when a customer places an order but you are unable to ship it right away. An authorization is created for the full amount of the transaction. The funds are settled when you ship the order.

Partial capture

Partial capture is when a customer places an order for multiple items but you can’t ship them all at once, only in separate shipments. An authorization is created for the full amount of the transaction, and the amount for each shipment is settled when you send it.

It supports Maestro, Mastercard, and Visa. For how Manual Capture can benefit your business, see Capture your payments.

Statuses

Order status: Changes as the customer’s order with you progresses towards shipment (independent of payment)

Transaction status: Changes as the funds progress towards settlement in your MultiSafepay balance

Action Description Order status Transaction status
Authorize transaction The transaction is authorized and the funds reserved. Completed Initialized
Partial capture A partial amount is captured relating to a previous order ID. Completed Completed
Full capture The full amount is captured relating to a previous order ID. Completed Completed
Partial cancel reservation The reserved or remaining amount that was partially captured has been cancelled. Void Void
Full cancel reservation The fully captured reserved amount has been cancelled. Void Void
Partial authorization expiry The remaining authorized amount expired without being captured. Void Void
Full authorization expiry The full authorized amount expired without being captured. Void Void

Expiration periods

  • VISA: 7 days
  • Mastercard and Maestro: 30 days

After expiration, the issuer can cancel the authorization.

Activation

To activate Manual Capture for your MultiSafepay account, email [email protected]

Integration

See API reference – Capture payment.

Manual Capture is not supported in our ready-made integrations by default, but you can customize it via our API.

For support, email [email protected]

Feedback

Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.