Prohibited products and services


As a payment service provider, MultiSafepay is subject to Dutch and European legislation and regulations. We must then comply with specific policies for each payment method we offer.

MultiSafepay must account for risks and potential reputational damage. Therefore, we cannot permit some products and/or services to be sold, or only if the merchant provides additional information.

For a list of prohibited products and services, email the Sales Department at [email protected]. To discuss your options, call +31 20 8500 502.

Erotica

  • Erotic or pornographic images
  • Sex dating or mail order brides
  • Prostitution or escort services
  • Aphrodisiacs
  • Electrosex

Medicine

  • Sellers must have the required licenses to trade in regulated drugs or apothecary services
  • Pseudomedicines

Gambling and games of chance

  • Gambling and games of chance are prohibited, whether you have a license or not
  • Binary options or contracts for differences (CFDs)
  • Penny auctions
  • Pyramid schemes and other (consciously or unconsciously) ‘get rich quick’ schemes

Socially inappropriate behaviors

  • Products or services used to provoke or support terrorism or political violence
  • Misleading marketing practices
  • Misleading, unjustifiable, or indecent products or services
  • Mind-altering substances
  • Equipment intended for growing cannabis or producing other illegal, mind-altering substances

Food supplements

  • Food supplements that endanger health
  • Steroids
  • Supplements that make (medical) claims not supported by scientific evidence
  • Supplements containing ingredients not (yet) approved by the European Commission

Crypto currencies

  • Platforms for crypto-currency trading

Weapons

  • Selling weapons or related accessories
  • Encouraging the use of weapons in any way

Tobacco

  • Selling cigarettes, cigars, or pipe tobacco containing nicotine

Alcohol

Live organisms

  • Offering live organisms of any sort in any way

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Other languages

Liever uitleg in het Nederlands? Neem contact op met uw accountmanager.

Vuoi ricevere informazioni in italiano? Contatta il tuo account manager.

Falls Sie eine deutschsprachige Erklärung bevorzugen, kontaktieren Sie bitte Ihren Kundenbetreuer.

Prefieres tener la explicación en Español? Contacta con tu gerente de cuentas.

Vous préférez une explication en français? Contactez votre gestionnaire de compte.