You can sign up for a MultiSafepay account while still using another PSP without incurring any costs. This lets you process test payments and gives access to all features. MultiSafepay will only start charging monthly fees when you begin processing real payments.
In collaboration with your current PSP, we can securely transfer tokenized credit card details. This is …
MultiSafepay is legally required under the Wwft to establish and verify the identity of each merchant enterprise’s ultimate beneficial owners (UBOs).
A UBO is the natural person who directly or indirectly holds an equity interest in or exercises control of the enterprise. Most commonly, an individual holds an equity interest of 25% or more of the …
Onboarding refers to the steps you need to follow to create and active a MultiSafepay account. When you sign up, we perform several know your customer checks on the:
To help you process payments as quickly as possible, we divide the onboarding checks into two phases:
As a payment service provider, MultiSafepay is subject to Dutch and European legislation and regulations. We must then comply with specific policies for each payment method we offer.
MultiSafepay must account for risks and potential reputational damage. Therefore, we cannot permit some products and/or services to be sold, or only if the merchant provides additional information.
For a list of …
In the MultiSafepay Test Environment, you can test your website integration with MultiSafepay or try out new features, without processing real transactions. You can test different payment methods and your website’s transaction status handling.
Start by creating a test account. For authentication, see the test environment settings and use either:
As a merchant, you are required to verify customers’ age when selling or delivering orders that include alcohol. As a PSP, MultiSafepay must ensure that merchants comply with relevant legislation and that your customers meet the requirements for purchasing alcohol.
Dutch law states that alcohol cannot be sold to customers under the age of 18. If you sell alcohol, you must …
You can activate new payment methods in your MultiSafepay Control account either:
In the vast majority of cases, the global setting is sufficient. If you manage multiple websites that allow different payment methods, activate the payment methods at the site level. …
It provides information about test credentials, sample statuses, possible errors, and valid payment pages.
Note: By default, you cannot process test refunds. To enable outgoing payments, email the Integration Team at …
To withdraw the balance from your MultiSafepay Control account and transfer it to your business bank account, your MultiSafepay Control account must be fully activated. To check this:
Contact us at [email protected] and specify the amount of orders you would like to view. These will all be listed as test orders. At this moment we can provide you with the following sample payment methods: