MultiSafepay processes the following currencies as standard and available with all payment methods:
Those are all the currencies available for Visa, MasterCard and Maestro:
MultiSafepay can accept on request new currencies for Visa, MasterCard and Maestro not listed in the previous list.
When multiple currencies are enabled within your MultiSafepay Control, all currencies will be shown under Finance -> Balance.
In order to enable more currencies in your MultiSafepay Control, please submit your request with our Support department via [email protected]
All incoming and outgoing transactions are processed in Euros (EUR) as standard currency. It is possible to manually withdraw a payout in other processing currencies too but automatic withdrawal is available only for EUR (more information on automatic & manual withdrawal methods here). To process a payout in another currency, you must provide us with a business bank account that is able to receive funds in the requested currency.
When you request an extra currency to be added to your MultiSafepay Control, you need to follow a few steps in order to ensure transactions can be processed in that particular currency and that no currency conversion is needed:
Add a business bank account in your MultiSafepay Control that is able to receive the currency. This can be done through Finance -> Balance -> Add bank account
Process a bank transfer in the requested currency to confirm the business bank account
The Risk Team will finalize your request.
Within your MultiSafepay Control, you will have the possibility to convert the currency to Euros (EUR). This can be done through Finance -> Currency Conversion. Take into account the exchange rate and/or costs involved
If a business bank account that can receive the currency as is has been added to your MultiSafepay Control (and approved by our Risk Team), a payout can be processed without currency conversion.
For example, the currency dollar (USD) is paid out in dollar (USD) and received on your business bank account in the dollars (USD) as well.
For any inquiries on currencies and the full functionality of your MultiSafepay Control, our Support team is happy to assist you via [email protected]