How can I edit the email address listed under 'Financial email'?

You can edit the email address listed under “Financial email”, by following these steps:

  1. Login into your MultiSafepay Control
  2. Select the drop-down-menu in the right hand corner of your screen, next to the search bar
  3. Click on Contact Details
  4. Add your preferred email address under Financial email
  5. Click Save to complete the changes.

Reverse-charging VAT is possible in the event that you use our payment services, but are registered as a non-Dutch company. Please check the dedicate FAQ page on VAT reverse-charging for more information.