How can I change the descriptor?


A descriptor allows you to display your company name on a customers’ bank statement. This can be enabled in your MultiSafepay Control by following these steps:

  1. Navigate to Settings –> Website settings
  2. Fill in your company name in the field Name

The descriptor is applicable for iDEAL, VISA, Mastercard, Bancontact

Please note that the new name may only be maximum 35 characters.


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