How do I set-up my Exact Online platform?

In order to be able to import an accountant export from your MultiSafepay Control into your Exact Online account, you will need to provide an additional international bank account number (IBAN). However, bear in mind that this is just for Exact to be able to process this kind of operation and the account number can therefore be a “dummy” account.

How to create a dummy IBAN

  1. Go to
  2. Navigate to the Calculate an IBAN field
  3. Select the Netherlands as country
  4. Choose any option for a bank (e.g. ING Bank)
  5. Fill in any 7 digits in the Account number field
  6. Click on calculate IBAN
  7. A bank account number (IBAN) and BIC will be generated

How to process a dummy IBAN in Exact Online platform

  1. Navigate to Financial > Banking & Cash > Bank accounts > Overview
  2. Click New
  3. Enter the dummy IBAN created before
  4. Click Save

You have created a bank account. All transactions linked to this bank account number can now be registered.

How to export MT940 files from MultiSafepay Control

  1. Navigate to Reports –> Accountant Export in your MultiSafepay Control
  2. Select a range of dates from Data Selection
  3. Select ‘MT940’ from the field Report Type
  4. Click Advanced options
  5. Fill in the dummy IBAN number at Bank Account / IBAN
  6. Fill in the BIC code in the BIC field

Exact Online Import Instructions

  1. Log into your Exact Online account and go to Financial > Banking & Cash > Statements > Import
  2. Click Choose File and select the MT940 file you want to upload
  3. Click Import

Exact Online and Exact Globe can both perfectly import and match our MT940 report if:

  • your accounting package supports the processing of MT940 files (bank statements).
  • the order numbering that appears in the exported accountant files (eg 200160526), also appears in the correct invoice fields in your accounting platform.
  • the customer’s name and the order amounts that appear in the exported accountant files correspond to those in your accounting platform,

Exact Basic / Standard package does not support the MT940 import function, at least Exact Advanced version is required to import an MT940 report.

Lightspeed users must require Lightspeed to perform an adjustment to make sure the order number appears in the correct field in Exact for it to be matched with our MT940.


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