---
updatedAt: 2026-09-22T09:03:21.000Z
agentTools:
  projectIndex: https://docs.multisafepay.com/llms.txt
---

# Edenred

<img src="https://raw.githubusercontent.com/MultiSafepay/MultiSafepay-icons/master/giftcards/edenred.svg" width="80" align="right" style={{margin: '20px 20px 20px 30px', maxHeight: '75px'}} />

<a href="https://www.edenred.be/nl" target="_blank">Edenred</a> <i className="fa fa-external-link" style={{fontSize:'12px',color:'#8b929e'}} /> lets employers gift employees a prepaid card loaded with Edenred vouchers:

* Ticket Restaurant
* Ticket EcoCheques
* Ticket Compliments
* Ticket Sport & Culture

Read how Edenred can benefit your business on <a href="https://www.multisafepay.com/solutions/payment-methods/edenred" target="_blank">multisafepay.com</a> <i className="fa fa-external-link" style={{fontSize:'12px',color:'#8b929e'}} />

| Supports                                                      | Details                               |
| ------------------------------------------------------------- | ------------------------------------- |
| [Countries](/docs/payment-methods#payment-methods-by-country) | Belgium                               |
| [Currencies](/docs/currencies/)                               | EUR                                   |
| [Chargebacks](/docs/chargebacks/)                             | No                                    |
| [Payment pages](/docs/payment-pages/)                         | Yes (current and deprecated versions) |
| [Refunds](/docs/refund-payments/)                             | No                                    |
| [Second Chance](/docs/second-chance/)                         | Yes                                   |

### Terms and conditions

* You must sign a contract with Edenred.
* For each voucher, you must comply with Edenred's rules on permitted products and services.
* An Edenred prepaid card can contain multiple Edenred vouchers.
* Edenred vouchers can be used for partial payments in combination with another payment method.
* View all the Edenred transactions for your website in <a href="https://myedenred.be" target="_blank">My Edenred</a> <i className="fa fa-external-link" style={{fontSize:'12px',color:'#8b929e'}} />.

# Payment flow

This diagram shows the flow for a successful transaction. Click to magnify.

![Alt text](https://cdn.jsdelivr.net/gh/MultiSafepay/docs-media@main/diagrams/svg/edenred-payment-flow.svg "Edenred payment flow")

# Payment statuses

The table below sets out the <Glossary>order status</Glossary> and <Glossary>transaction status</Glossary> for payments and refunds.

| Description                                                                              | Order status | Transaction status |
| ---------------------------------------------------------------------------------------- | ------------ | ------------------ |
| For partial payment with another method: The customer has been redirected to their bank. | Initialized  | Initialized        |
| MultiSafepay has collected payment.                                                      | Completed    | Completed          |

# Activation

1. Fill out the Edenred – <a href="https://registreermijnwebsite.edenred.be/" target="_blank">Registreer mijn website</a> <i className="fa fa-external-link" style={{fontSize:'12px',color:'#8b929e'}} /> form, selecting the relevant checkbox for each voucher you want to offer.
2. Sign a contract with Edenred. They'll give you an Edenred Merchant ID.
3. Email your Edenred Merchant ID to <sales@multisafepay.com>
4. We activate the payment method for your account.

# Integration

### API

To create a prepaid card order with Edenred, make a request using our API endpoint – [Create prepaid card order](/reference/createorderprepaidcard). Use one of the following `gateway` values depending on the gift card you are using:

| Gift card                      | Identifier   |
| ------------------------------ | ------------ |
| Edenred Ticket Compliments     | `EDENCOM`    |
| Edenred Ticket EcoCheque       | `EDENECO`    |
| Edenred Ticket Restaurant      | `EDENRES`    |
| Edenred Ticket Sport & Culture | `EDENSPORTS` |

By default, all activated Edenred vouchers display at checkout, but you can also specify which Edenred vouchers to display per transaction.

### Ready-made integrations

* You can add Edenred [gateway ID](/reference/gateway-ids) using a generic gateway in several of our [ready-made integrations](/docs/our-integrations/).
* Supported in our [Magento 2](/docs/magento-2/) integration.

### Testing

To test Edenred payments, see Testing payment methods - [Prepaid cards](/docs/testing#prepaid-cards).\ <br />

***

<blockquote className="callout callout_info">
  <h3 className="callout-heading false">
    <span className="callout-icon">💬</span>
    <p>Support</p>
  </h3>

  <p>Email <a href="mailto:support@multisafepay.com">support@multisafepay.com</a></p>
</blockquote>