Financial summary

The Financial summary provides an overview of revenue and costs for:

  • Each payment method
  • Refunds
  • Chargebacks
  • Reversals
  • Transaction fees

Supported formats: Excel or PDF

Report contents

  • Report created: the date the report was generated
  • Merchant ID: your MultiSafepay account number and merchant name
  • Currency: the currency of transactions
  • Date from: the start date of the period the report covers
  • Date till: the end date of the report period
  • Group refunds: whether you have grouped refunds together


  • Description: payment method/refunds/chargebacks/reversals/transaction fees, broken down by revenue and cost
  • Column 1: the transaction fee
  • Number: the number of transactions
  • Debit: the total amount debited
  • Credit: the total amount credited
  • Net income: the total revenue minus costs


The report does not include:

Generating a Financial summary

To generate a Financial summary, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Reports > Financial summary.
  3. Under Options > in the Date field, enter the start and end dates of the period you want the report to cover.
  4. Under Currency, select the relevant currency.
  5. Click Generate report.


Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.