Financial report

The Financial report provides an overview of:

  • Transactions within a specific timeframe and grouping of costs
  • The following types of completed transactions:
    • Paid transactions
    • Refunds
    • Chargebacks/reversals
    • Payouts
    • Currency conversions

Supported formats: Excel or CSV

Report contents

  • ID: MultiSafepay’s transaction reference number
  • Merchant ref: your transaction reference number
  • Created: the date the transaction was initiated
  • Completed: the date the funds were settled in your MultiSafepay balance
  • Site: the website where the customer placed the order
  • First name: the customer’s first name
  • Last name: the customer’s last name
  • Description: a description of the order
  • Currency: the currency of the transaction
  • Amount: the amount of the transaction
  • Payment type: a MultiSafepay fee, or the payment method
  • Payment status: the transaction status

Generating Financial reports

To generate a Financial report, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Reports > Financial report.
  3. In the Between and And fields, enter the start and end dates of the period you want the report to cover.
  4. In the Cost grouping dropdown menu:
    • No grouping: Show only the total of all MultiSafepay transaction fees for the selected timeframe.
    • Single entry for all costs: List each MultiSafepay fee below the matching transaction.
  5. Click Generate report.


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Other languages

For an explanation in another language, contact your account manager.