Reports


Accountant export

The accountant export lists all successful incoming and outgoing transactions, including the amount, payment method, and current transaction status.

Formats

  • CAMT053
  • CODA
  • CSV
  • MT940
  • XLS
  • XLSX

Report contents

Headers Description
Report created The date the report was generated
Merchant ID Your MultiSafepay account number
Date from The start date …

Transaction summary

This report provides an overview (in Excel or PDF format) of all transactions within a specific timeframe, including:

  • Fees
  • Amount and currency
  • Websites
Generating transaction summaries

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Reports > Transaction summary.
  3. Under Report settings > in the From and To fields, enter the start and end dates of the period you want the …

Financial report and summary

This page describes the financial report and financial summary.

Financial report

This report provides an overview (in Excel or CSV format) of:

  • Paid/unpaid transactions within a specific timeframe and transaction fees
  • Refunds, chargebacks, reversals
  • Payouts
  • Currency conversions
Report contents

Columns Description
ID MultiSafepay’s transaction reference number …

Payout report

This report provides an overview (in Excel format) of the specific transactions and fees per payout. It is helpful for matching payouts to specific orders or invoices for accounting purposes.

Report contents

Headers Description
Report created The date the report was generated
Merchant ID Your MultiSafepay account number and merchant name
Payout ID The reference number …

Second Chance report

This report provides an overview (in Excel format) of all transactions:

  • By payment method or country
  • Declined, retried and completed, retried and completed with a different payment method
  • Completed with Second Chance

To request a Second Chance report, email [email protected]

Report contents

Column Description
Report created The date the report was generated …

Sales and conversion reports

The sales and conversion reports help you find out:

  • Who your customers are and where they’re from
  • What payment methods and devices they use
  • Your conversion rate per website

Sales report

This report provides an overview (in Excel format) of the total revenue and/or number of transactions per:

  • Customer country and device
  • Day
  • Payment method
  • Site
Generating sales reports …

Feedback

Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.