Reports
Accountant export
The accountant export lists all successful incoming and outgoing transactions, including the:
- Amount
- Payment method
- Transaction status (at the time the report was generated)
Supported formats
- CAMT053
- CODA
- CSV
- MT940
- XLS
- XLSX
Exclusions
MultiSafepay does not collect funds for PayPal. Therefore, PayPal transactions don’t automatically appear in …
Transaction summary
The transaction summary provides an overview of all transactions within a specific timeframe.
Includes:
- Grouping of costs
- Currency
- Number of transactions
- Amount
- Cost
- Website
Supported formats: Excel or PDF
Generating a transaction summary
To generate a transaction summary, follow these steps:
- Sign in to your MultiSafepay dashboard.
- Go to Reports > Transaction summary.
- Under Report settings …
Financial report
The financial report provides an overview of:
- Transactions within a specific timeframe and grouping of costs
- Paid transactions
- Refunds
- Chargebacks/reversals
- Payouts
- Currency conversions
Supported formats: Excel or CSV
Report contents
| Columns | Description |
|---|---|
| ID | MultiSafepay’s transaction reference number |
| Merchant ref | Your transaction reference number |
| Created | The … |
Financial summary
The financial summary provides an overview of revenue and costs for:
- Each payment method
- Refunds
- Chargebacks
- Reversals
- Transaction fees
Supported formats: Excel or PDF
Report contents
| Headers | Description |
|---|---|
| Report created | The date the report was generated |
| Merchant ID | Your MultiSafepay account number and merchant name |
| Currency | The currency of transactions |
| Date from | The … |
Payout report
The payout report provides an overview of the specific transactions and fees included in a payout.
It is helpful for matching payouts to specific orders or invoices for accounting purposes.
Supported format: Excel
Report contents
| Headers | Description |
|---|---|
| Report created | The date the report was generated |
| Merchant ID | Your MultiSafepay account number and merchant name |
| Payout … |
Second Chance report
The Second Chance report provides an overview of all transactions:
- By payment method or country
- Declined
- Retried and completed
- Retried and completed with a different payment method
- Completed with Second Chance
To request a Second Chance report, email [email protected]
Supported format: Excel
Report contents
| Column | Description |
|---|---|
| Report created | The date the report was … |
Sales and conversion reports
Advanced reports include sales reports and conversion reports. They help you find out:
- Who your customers are
- Where they are from
- What payment methods they use
- What devices they use
- Your conversion rate per website
Supported format: Excel
Generating advanced reports
To generate a sales or conversion report, follow these steps:
- Sign in to your MultiSafepay dashboard.
- Go to Reports > Advanced …
N-codes for identifying payment methods
To identify transactions in reports by payment method, use the following N-codes:
| N-Code | Transaction type |
|---|---|
| N001 | MASTERCARD |
| N002 | VISA |
| N003 | MAESTRO |
| N004 | WALLET |
| N006 | DANKORT |
| N016 | ALIPAY |
| N017 | DOTPAY |
| N018 | POSTEPAY |
| N021 | IDEAL |
| N031 | GIROPAY |
| N081 | BANKTRANS |
| N085 | AMEX |
| N086 | KLARNA |
| N088 | PAYAFTER |
| N089 | SANTANDER |
| N090 | in3 |
| N092 | DIRECTBANK |
| N093 | CURRENCY CONVERSION |
| N094 … |
Feedback
Propose a change on GitHub
or
send an email to [email protected]
Other languages
For an explanation in another language, contact your account manager.