Reports


Accountant export

The accountant export lists all successful incoming and outgoing transactions, including the:

Supported formats

  • CAMT053
  • CODA
  • CSV
  • MT940
  • XLS
  • XLSX

Exclusions

 
MultiSafepay does not collect funds for PayPal. Therefore, PayPal transactions don’t automatically appear in …

Transaction summary

The transaction summary provides an overview of all transactions within a specific timeframe.

Includes:

  • Grouping of costs
  • Currency
  • Number of transactions
  • Amount
  • Cost
  • Website

Supported formats: Excel or PDF

Generating a transaction summary

To generate a transaction summary, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Reports > Transaction summary.
  3. Under Report settings …
Financial report

The financial report provides an overview of:

  • Transactions within a specific timeframe and grouping of costs
  • Paid transactions
  • Refunds
  • Chargebacks/reversals
  • Payouts
  • Currency conversions

Supported formats: Excel or CSV

Report contents

Columns Description
ID MultiSafepay’s transaction reference number
Merchant ref Your transaction reference number
Created The …

Financial summary

The financial summary provides an overview of revenue and costs for:

  • Each payment method
  • Refunds
  • Chargebacks
  • Reversals
  • Transaction fees

Supported formats: Excel or PDF

Report contents

Headers Description
Report created The date the report was generated
Merchant ID Your MultiSafepay account number and merchant name
Currency The currency of transactions
Date from The …

Payout report

The payout report provides an overview of the specific transactions and fees included in a payout.

It is helpful for matching payouts to specific orders or invoices for accounting purposes.

Supported format: Excel

Report contents

 

Headers Description
Report created The date the report was generated
Merchant ID Your MultiSafepay account number and merchant name
Payout …

Second Chance report

The Second Chance report provides an overview of all transactions:

  • By payment method or country
  • Declined
  • Retried and completed
  • Retried and completed with a different payment method
  • Completed with Second Chance

To request a Second Chance report, email [email protected]

Supported format: Excel

Report contents

Column Description
Report created The date the report was …

Sales and conversion reports

Advanced reports include sales reports and conversion reports. They help you find out:

  • Who your customers are
  • Where they are from
  • What payment methods they use
  • What devices they use
  • Your conversion rate per website

Supported format: Excel

Generating advanced reports

To generate a sales or conversion report, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Reports > Advanced …
N-codes for identifying payment methods

To identify transactions in reports by payment method, use the following N-codes:

N-Code Transaction type
N001 MASTERCARD
N002 VISA
N003 MAESTRO
N004 WALLET
N006 DANKORT
N016 ALIPAY
N017 DOTPAY
N018 POSTEPAY
N021 IDEAL
N031 GIROPAY
N081 BANKTRANS
N085 AMEX
N086 KLARNA
N088 PAYAFTER
N089 SANTANDER
N090 in3
N092 DIRECTBANK
N093 CURRENCY CONVERSION
N094 …

Feedback

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send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.