You can export MT940 accountant reports from your MultiSafepay dashboard and import them into your Exact Globe or Exact Online account.

You must first provide Exact with an additional international bank account number (IBAN). This can be a dummy, or placeholder, IBAN.

Generating dummy IBANs

To generate a dummy IBAN, follow these steps:

  1. Go to IBAN Calculator – Calculate an IBAN.
  2. From the Country drop-down menu, select The Netherlands.
  3. Under Bank Code, enter a bank, e.g. ING Group.
  4. In the Account number field, enter any 7 digits.
  5. Click Calculate IBAN.
  6. A dummy IBAN and BIC code are generated.

Providing dummy IBANs to Exact

To provide the dummy IBAN to Exact, follow these steps:

Step Exact Globe Exact Online
1. Sign in and go to Bank accounts. Sign in and go to Financial > Banking & Cash > Bank accounts > Overview.
2. Click New. Click New.
3. Under Type, select Payment service provider. Enter your dummy IBAN.
4. Enter the dummy IBAN and select the same bank as before, e.g. ING Group. Click Save.
5. Click Save.

You can now register all transactions linked to this IBAN.

Exporting from your MultiSafepay dashboard

To export MT940 reports from your MultiSafepay dashboard, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Reports > Accountant Export.
  3. In Data Selection, select a date range.
  4. In the Report Type field, select MT940.
  5. Click Advanced options.
  6. In the Bank Account / IBAN field, enter the dummy IBAN.
  7. In the BIC field, enter the dummy BIC code.

Importing into Exact Online

To import an MT940 report into Exact Online, follow these steps:

  1. Sign in to your Exact Online account.
  2. Go to Financial > Banking & Cash > Statements > Import.
  3. Click Choose File, and then select the MT940 file you want to upload.
  4. Click Import.

Exact Globe and Exact Online both import and match MultiSafepay MT940 reports provided that:

  • Your accounting package can process MT940 files.
  • The order numbers in the MT940 files also appear in the correct invoice fields in your accounting platform.
  • The customer’s name and order amounts that appear in the exported MT940 files match your accounting platform.

Note: Exact Basic / Standard package doesn’t support the MT940 import function. You need at least Exact Advanced.

Note: Lightspeed users must request Lightspeed to make an adjustment to make sure order numbers appear in the correct fields in Exact Online to successfully match the MultiSafepay MT940.

For any questions, email the Support Team at [email protected]


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Other languages

For an explanation in another language, contact your account manager.