Payment methods

1. To check you are eligible for AfterPay, email [email protected]

2. For new AfterPay clients, apply directly to AfterPay:

• The Netherlands: Offerte
• Belgium: Offerte aanvragen

3. For existing AfterPay clients, to activate AfterPay for your MultiSafepay account, email AfterPay Sales at [email protected]

You must:

• Have a MultiSafepay account
• Be registered with a Dutch Chamber of Commerce (no exceptions)
• Have an annual turnover of more than 500,000 EUR (unless agreed otherwise with Betaal per Maand)
• Sell products or services to European citizens with a residential or delivery address in the Netherlands (no exceptions)
• Connect to MultiSafepay via our API or ready-made integrations

1. Email a request to [email protected]
2. In the request, let us know if you already have a Santander account. If you don’t, we’ll submit an application for you.
3. We check your eligibility and type of connection.
4. Once approved, we activate the payment method for your account.

1. Fill out the Edenred – Registreer mijn website form, selecting the relevant checkbox for each voucher you want to offer.
2. Sign a contract with Edenred. They’ll give you an Edenred Merchant ID.
3. Email your Edenred Merchant ID to [email protected]
4. We activate the payment method for your account.

1. To check your eligibility, email [email protected]
2. Send a request to the card issuer, providing your company details and MultiSafepay account ID.
3. The issuer connects you to the card via either:

• Intersolve (majority of gift cards)
• Fashioncheque
• 123TCS

4. The issuer sends us the connection details and we activate the card for your account.

Test account

1. At Klarna.com, sign up for a test account, selecting the Playground environment.
2. Under Settings, click Generate new Klarna API credentials to generate a user name and password.
3. Email these credentials to [email protected]
4. MultiSafepay connects to Klarna.

We recommend testing Klarna payments via the Klarna Portal to experience the full functionality. You can also test from your test MultiSafepay dashboard with more limited functionality.

Live account

1. Sign up for a live Klarna account:

• Via the Klarna website, selecting the Production environment, or
• Email your Klarna account manager or [email protected]

2. Specify MultiSafepay as your payment service provider and the countries you want to activate Klarna for.
3. Sign an agreement with Klarna, including pricing.
4. We activate Klarna for your MultiSafepay account.
5. If using a ready-made integration, activate Klarna in your backend.

For questions, see Klarna – Klantenservice.

For support, email [email protected]

Configuring your PayPal account

To configure your PayPal account, follow these steps:

1. Sign in to your business account at Paypal.com.
2. Mouse over your account name in the top-right corner, and then select Account settings.
3. On the Account access tab, under API access, click Update.
4. Under Pre-built payment solution, click Grant API permission.
5. In the Third-party permission username field, enter paypal_api1.multisafepay.com.
6. Click Lookup.
7. Select the checkboxes of the relevant permissions:
   • Use Express Checkout to process payments.
   • Issue a refund for a specific transaction.
   • Process your customers' credit or debit card payments.
   • Obtain information about a single transaction.

To complete the configuration, change the language encoding setting of your PayPal account to UTF-8:

1. Click PayPal – Profile language encoding.
2. Next to Language coding for PayPal buttons, click Edit.
3. From the list, select Western European languages (including English).
4. Click More options.
5. From the Encoding list, select UTF-8.
6. Select the Yes checkbox, and then click Save.

Support

• Email [email protected]
• PayPal – Contact us

Configuring your MultiSafepay account

To configure your MultiSafepay account for PayPal, follow these steps:

1. Sign in to your business account at Paypal.com.
2. Mouse over your account name in the top-right corner, and then select Account settings.
3. On the Business information tab, copy your PayPal Merchant ID.
4. Sign in to your MultiSafepay dashboard, and then go to Settings.
5. To activate PayPal for:

• All your sites:

  • Go to Payment methods, and then select PayPal.
  • In the PayPal Merchant ID field, paste your ID, and click Save changes.

• A specific site:

  • Go to Website settings, and click the relevant site.
  • Under Payment methods, select the PayPal checkbox, and click Save changes.

Notes:

• You can link each site to a separate PayPal business account, or all sites can use your main PayPal business account.
• If PayPal isn’t visible as a payment method in your dashboard, email [email protected]

Your account is now configured!
We strongly recommend testing transactions before processing live payments.

Paysafecard doesn’t require activation.

Search for outlets that sell Paysafecard:

• English-language site: Find sales outlets
• Dutch-language site: Verkooppunten zoeken

For any questions, email [email protected]