Know your customer checks

MultiSafepay is a payment service provider and acquirer, so we are legally required to perform know your customer (KYC) checks.

You need to provide information about your company structure, and your products and services. We then perform KYC checks on the:

• Account holder
• Business bank account
• Merchant
• Website

To help you start accepting payments as quickly as possible, we divide our KYC checks into two phases:

• Identification: When we have established the identity of the account holder, you can start accepting payments.
• Verification: When we have verified the identity of the account holder, you can receive payouts to your business bank account.