Managing currencies


You can process payments in a large number of currencies, provided that they are:

Payment methods

All payment methods support: EUR (Euro)

Credit and debit cards support:

AED (United Arab Emirates dirham) KRW (South Korean won)
AUD (Australian dollar) MXN (Mexican peso)
BRL (Brazilian real) MYR (Malaysian ringgit)
CAD (Canadian dollar) NOK (Norwegian krone)
CHF (Swiss franc) NZD (New Zealand dollar)
CLP (Chilean peso) PEN (Peruvian Sol)
CNY (Chinese yuan) PHP (Philippine peso)
COP (Colombian peso) PLN (Polish złoty)
CZK (Czech koruna) RON (Romanian leu)
DKK (Danish krone) RUB (Russian ruble)
GBP (Pound Sterling) SEK (Swedish krona)
HKD (Hong Kong dollar) SGD (Singapore dollar)
HRK (Croatian kuna) THB (Thai baht)
HUF (Hungarian forint) TRY (Turkish lira)
ILS (Israeli new shekel) TWD (New Taiwan dollar)
INR (Indian rupee) USD (United States dollar)
ISK (Icelandic króna) VEF (Venezuelan bolívar)
JPY (Japanese yen) ZAR (South African rand)
Important: JPY is a zero-decimal currency.
For decimal currencies, you provide the amount in cents, e.g. value for 10 EUR = 1000.
For zero-decimal currencies, provide the whole value only, i.e. value for ¥10 = 10.

For credit and debit cards, we can potentially support additional currencies on request. Email the Support Team at [email protected]

Payouts

You can make payouts in:

AUD (Australian dollar) HKD (Hong Kong dollar)
CAD (Canadian dollar) NOK (Norwegian krone)
CHF (Swiss franc) PLN (Polish złoty)
DKK (Danish krone) SEK (Swedish krona)
EUR (Euro) USD (United States dollar)
GBP (Pound Sterling)

Enabling currencies

To view the currencies currently enabled for your account, in your dashboard go to Finance > Balance.

To enable new currencies, email the Support Team at [email protected]

You must also add a business bank account that supports the currency. Follow these steps to ensure transactions can be processed in that currency and no conversion is required:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Finance > Balance > Add bank account.
  3. Process a bank transfer in the new currency to confirm the business bank account.

Once your new business bank account has been approved by the Risk Team, you can process payouts without currency conversion.

Converting currencies

To convert other currencies to Euros (EUR) in your MultiSafepay dashboard, go to Finance > Currency conversion.

Take into account the exchange rate and/or any other costs.

For any questions, email the Support Team at [email protected]

Feedback

Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.