MultiSafepay balance

Your MultiSafepay balance is the balance of funds held in your MultiSafepay account.

Topping up your balance

To add funds to your balance, follow these steps:

  1. Sign in to your MultiSafepay dashboard.
  2. Go to Finance > Fund account.
  3. Select the currency and amount you want to add to your balance.
  4. Select the payment method you want to use for the transaction.
  5. Click Send.

Viewing your daily balance

To view your daily balance in your MultiSafepay dashboard, go to Finance > Daily balance.

There you can see your:

  • Balance and closing balance date
  • Payout amounts, transactions, and status
  • Payouts sent to the bank
  • Bank description
  • IBAN and Swift
  • Uncleared balance – If activated, see below.

Viewing your uncleared balance

You can set your daily balance report to include the balance of uncleared transactions. This is particularly useful if you offer pay later and/or credit card payment methods.

To activate this feature in your daily balance report, email a request to [email protected]


Propose a change on GitHubexternal-link-icon or
send an email to [email protected]

Other languages

For an explanation in another language, contact your account manager.